Ekso Bionics FAQs

Over 500 devices are in 30+ countries worldwide. More than 30% of centers with Ekso have more than one device.

 

Contact us to get connected with a Regional Manager to discuss your program and whether EksoNR would be a good fit at your facility.

 

Ekso is the only exoskeleton designed specifically by clinicians for clinicians and features software incorporating early mobility tools and independent walking support. EksoNR is also the only exoskeleton FDA cleared for use with acquired brain injury and multiple sclerosis (MS).

 

EksoNR is the new generation of EksoGT. To learn more about EksoNR and it’s new features, watch our “What’s New” video.

 

Contact us to discuss a demonstration of EksoNR at your facilitiy.

 

Ekso fits patients under 220 pounds and between 5′ and 6’4″.

 

Ekso comes with two sets of rechargeable lithium ion batteries that allow for continuous use.

 

Ekso Bionics exoskeletons are only available for patients from 5′ to 6′ 4″ and is FDA cleared for use for those who are 18 years old and over. Please contact Customer Relations for more information.

 

No, EksoNR is only available in certified rehabilitation centers. If you are interested in a exoskeleton for personal use, please check out our Ekso Indego Personal page for more information.

 

Find a center near you with our interactive map.

 

Basic requirements for users include the following: weight </= 250 lbs, height 5’1”-6’3”, spinal cord injury at a level of T3 or below. Please visit our indications for use page for more information.

We offer an interactive tool on the Find a Center section of our website to help you locate a facility near you that offers Ekso Indego rehabilitation.

Ekso Indego devices are designed only for those patients who qualify. For those individuals who have walked successfully in Ekso Indego in a clinic setting, please reach out to us here.

Yes, you may qualify for Ekso Indego at home. Please contact us to see if you are a candidate.

Yes, we will come to your clinic to train therapists on Ekso Indego in order to work with you through the training process.

 

Yes, the Ekso Bionics team will come to your facility to train clinicians on Ekso Indego to work with you through the training process. 

Ekso Indego weighs 31 pounds and is easy to transport for use in your home and
community. Ekso Indego allows you to stand and walk over even or uneven surfaces and wheelchair accessible ramps. Ekso Indego users can stand, walk, and participate in daily activities.

A support person can be anyone: a friend, family member, or colleague. You may even select more than one who is available to go through the training process and be present when you use Ekso Indego at home and in the community. 

As of 2024 Centers for Medicare & Medicaid Services (CMS) finalized a reimbursement rate for Ekso Indego. Eligible individuals with spinal cord injuries covered by Medicare will now have access to our life-changing technology. Check out our Medicare page to see if you are eligible for your own personal exoskeleton.

In addition, individuals may pursue Ekso Indego through many avenues including the VA (for veterans), workers’ comp, auto no fault, and on a case-by-case basis with other insurance. 

Ekso Indego uses a wireless iOS or Android application for real time setting adjustment and session controls. 

For more information about Ekso Indego, please contact us HERE and an Ekso Bionics team member will be in touch to answer any of your questions or concerns. 

Ekso EVO is covered under a limited warranty for 1 year. The details of this warranty can be found in the Operator Manual.

 

The entire set of soft goods can be changed in less than 5 minutes.

The soft goods are removable so that they can be washed or swapped to fit a different operator.

 

Ekso EVO requires minimal maintenance. Keeping your Ekso EVO clean is the most important aspect of maintenance. The recommended maintenance/cleaning schedule and instructions are included in the Operator Manual.

 

Yes, Ekso EVO is designed so an operator can easily put it on by themselves, similar to putting on a jacket.

Most people can put their Ekso EVO on in 15 – 30 seconds.

 

While wearing Ekso EVO, you should only lift the same amount of weight as you would without the device on.

Ekso EVO provides 5 – 15 lb. (2.2 – 6.8 kg) of list assistance per arm to give your natural strength a boost throughout your work day. This is NOT intended to give you super strength but instead give you super endurance and reduce fatigue so that you have more energy and less soreness at the end of your shift.  Whatever payload you normally lift (a 4 lb. torque wrench, a 10 lb. component, or even just the weight of your arm) will feel lighter with the boost you get from your Ekso EVO.